Services

Our Services

RESPONSE delivers real value. We are serious about pleasing and retaining our clients based on the quality of products and services we provide. We have earned outstanding client references who will attest to the fact that we do what we say – and we do it well. Our success is predicated upon, and measured by, your success.

Direct Commerce Solution

RESPONSE combines the familiarity, flexibility, and low-cost of an entry level system with the power, scalability, and reliability one expects from only top-of-the-line midrange systems. Consequently, as our clients prosper and grow, RESPONSE can continue to meet their needs when lesser solutions would have long since fallen short.

Custom / Version-Proof

Unlike other systems in its class, RESPONSE can be customized to tailor the application and its modular components to meet the unique and evolving needs of the businesses it serves. Typically, customization in RESPONSE is achieved without sacrificing any future program version compatibility or ongoing support services, because the underlying application logic remains unchanged.

Room to Grow

RESPONSE empowers every client to achieve maximum business and operational success from the least possible investment in software, hardware, and services.

Run-Time Configurable

Most RESPONSE customization can be performed "in the field" and on-demand by a technically savvy, non-programmer. External containers of application logic are left exposed to the System Supervisor who may modify or extend the behavior of the application at will and in virtually limitless ways. Moreover, by retaining full ownership to the enhanced business and workflow rules afforded by external customization, each end-user maintains control over the application and essential independence from the vendor.

We Provide The Best Service In The Industry

Let us prove it to you.

Our Specialization

We continually strive to be your most valuable asset – empowering you and your staff to delight and win over customers while you frustrate and overwhelm your competitors.

Far Lower Cost

Not just licensing - but also lower ongoing costs of maintenance and general support.

User-Configurable

Not many systems on the market toady can be configured as extensively and as easily as RESPONSE.

Outstanding Performance and Scalability

RESPONSE grows with our customers.

Best Practices

RESPONSE is designed to direct all operational workflow in the most accurate and efficient manner possible - our success in this regards is second to none.

Superior Design and Execution

RESPONSE is much easier to use, yet gives up nothing in terms of power and flexibility.

Satisfied Customers

That our customers are among the most satisfied and loyal of all order management systems is no accident. We are committed to provide the highest level service available.